EXPERIENCED ENOUGH TO
DELIVER

FOCUSED ENOUGH TO
CARE

"Our AI elevates us but our people define us"

— Stephen Littlechild, Group CEO

Document Scanning & Data Capture

WHAT WE DO

OUR

SERVICES

We help leading organisations process high-volumes of documents, manage customer interactions, and deliver innovative assessment technology.

High-volume document scanning and data capture operation at a PECS Data processing centre

DOCUMENT SCANNING & DATA CAPTURE

Document Scanning

Transform physical documents into searchable digital assets with our high-volume scanning and AI-powered data extraction services.

  • HIGH-VOLUME SCANNING
  • AI DATA EXTRACTION
  • QUALITY ASSURANCE
  • SECURE STORAGE
  • COMPLIANCE CERTIFIED

DOCUMENT MANAGEMENT

Document Vault

Document Vault

Secure, cloud-based document storage and retrieval platform for long-term archival and compliance management.

  • CLOUD STORAGE
  • SEARCH & RETRIEVE
  • RETENTION POLICIES
  • ACCESS CONTROLS
  • AUDIT TRAILS

BPO CONTACT CENTRE

Contact Centre

Smarter Contact Centre

Omni-channel BPO contact centre delivering AI-assisted customer support, order management and customer engagement at scale.

  • OMNI-CHANNEL SUPPORT
  • AI-ASSISTED HANDLING
  • 24/7 AVAILABILITY
  • MULTI-LANGUAGE SUPPORT
  • QUALITY MONITORING

DATA PROCESSING

Data Processing

End-to-end data processing services including data entry, validation, transformation and reporting for enterprises.

  • DATA ENTRY
  • VALIDATION & QA
  • DATA TRANSFORMATION
  • CUSTOM REPORTING

COMPLIANCE & SECURITY

Compliance

Enterprise-grade security, compliance certifications and data protection standards for regulated industries.

  • ISO 27001 CERTIFIED
  • GDPR COMPLIANT
  • CYBER ESSENTIALS PLUS
  • NHS DSPT APPROVED
  • REGULAR AUDITS

GLOBAL DELIVERY

Global Delivery

24/7 delivery capability across UK, Mauritius and South Africa with time-zone optimized workflows.

  • MULTIPLE LOCATIONS
  • 24/7 COVERAGE
  • DATA SOVEREIGNTY
  • RESILIENT OPERATIONS
  • COST-EFFECTIVE SCALING

Ready to transform your business?

GET IN TOUCH

EDTECH SOLUTIONS

ASSESSMENT

TECHNOLOGY

Innovative exam marking software, adaptive digital testing software and remote proctoring — purpose-built for high-stakes examinations and awarding organisations worldwide.

Assessment intelligence

built on trust.

From digital exam marking software and adaptive testing platforms to AI-powered remote proctoring — our EdTech solutions are trusted for the world's most demanding, high-stakes assessment programmes. Over 3.9 million exams processed annually.

The SMARTER way

to deliver and manage

assessments.

Candidates taking a digital exam on laptops and tablets in a modern examination hall

EXAM MARKING SOFTWARE

SMARTERMARKING

SmarterMarking is the UK's leading digital exam marking software for high-stakes assessments. Trusted by exam boards and awarding organisations worldwide, our e-marking platform delivers secure, scalable and auditable marking operations — with powerful examiner management, live QA monitoring and analytics dashboards built in.

  • • DIGITAL EXAM MARKING
  • • QUALITY ASSURANCE
  • • ANALYTICS DASHBOARD
  • • EXAMINER MANAGEMENT
  • • HIGH-STAKES ASSESSMENTS

ADAPTIVE & LINEAR EXAM TESTING SOFTWARE

SMARTERTESTING

SmarterTesting is a next-generation exam testing software platform combining Double Adaptive Digital Testing (DADT) — assessments that adapt in real-time to each candidate's ability level — with traditional on-screen linear exam testing. Disrupting the digital testing and assessment landscape globally.

  • • ADAPTIVE DIGITAL TESTING
  • • LINEAR EXAM TESTING
  • • REAL-TIME ADAPTATION
  • • SECURE ON-SCREEN DELIVERY
  • • CANDIDATE ANALYTICS

REMOTE PROCTORING & INVIGILATION

SMARTERPROCTORING

SmarterProctoring combines AI-powered automated monitoring with our dedicated team of human invigilators in Mauritius — delivering defensible, accurate remote proctoring for any exam, anywhere in the world. Reduce false positives, protect exam integrity and scale globally.

  • • AI AUTOMATED MONITORING
  • • HUMAN INVIGILATION
  • • SECURE EXAM RECORDING
  • • 24/7 GLOBAL COVERAGE
  • • FALSE POSITIVE REDUCTION

ABOUT US

Trusted by the great and the good.

54 years of experience

We measure success by our impact on clients, our team, and society.

PECS Data Services is a leading provider of business process outsourcing (BPO), document management, and assessment technology solutions. With over 54 years of operational excellence, we serve educational institutions, government bodies, and enterprises worldwide.

A PECS Data team collaborating in a bright modern open-plan office
54Years of experience
4Global locations
100m+Images scanned
3.9mExams processed annually

CONTACT CENTRE PERFORMANCE

600,000Inbound calls managed annually
270,000Outbound calls managed annually
3mEmails managed annually
1.2mChats managed annually

OUR OFFICES

United Kingdom

Darlaston & Aldridge

Mauritius

Port Louis

South Africa

Cape Town

GET IN TOUCH

SMARTER SOLUTIONS —

STRONGER PARTNERSHIPS.

Get in touch to discuss how PECS Data can support your business.

The reception and customer service area at a PECS Data office

OUR LOCATIONS

United KingdomDarlaston & Aldridge
MauritiusPort Louis
South AfricaCape Town

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